Terms & Conditions

In the following terms & conditions “the photographer” shall mean photographer from Studio-frae. “The client(s)” shall be those persons defined in the booking form. It is mutually agreed that the following terms of agreement form an integral part of this contract and cannot be varied in any way by the client(s) unless such conditions are expressly agreed by the photographer in writing. By booking you agree to the below Terms and Conditions.

1. Booking Fee:
1.1 20% deposit booking free is required at the time of booking in order to reserve and secure the appointment unless otherwise confirmed by Studio-frae.

2. Payments:
2.1 Balances owed for photo shoot appointments must be paid in full 7 days before the session commences. Payment for all extra items or services must be made at the time of ordering. Payment may be paid by cash, bank transfer, or online payment such as WeChat, AliPay, PayPal. If Studio-frae did not receive the full payment when the 7th day before the session commences, they have right to cancel the reservation and unblock the slot online. Cancellation policy according to condition No.12.

3. Prices:
3.1 All charges and additional goods specified on the booking form are supplied at the prices ruling on the date of booking. Goods not specified on the booking form are supplied at the prices ruling at the time of receipt of the order.

4. Display:
4.1 The client(s) hereby allow(s) the photographer to display any photograph covered by this contract and to generally promote the business in advertising, brochures, magazine articles, websites, sample albums etc.

5. License, Coverage and Reproduction:
5.1 Photographs taken during the course of the session/event will be at the discretion of the photographer although every effort will be made to comply with the clients requirements.

5.2 The photographer shall be granted artistic license in relation to the poses photographed and the locations used. The photographer’s judgement regarding these matters shall be deemed correct.

5.3 When attending events the photographer shall endeavour to photograph all individuals as requested by the client(s) at some point, but no responsibility will be taken by the photographer on the occasion of leaving somebody out.

5.4 At certain venues, the photographer’s movements are sometimes restricted by the official in charge. The area from which the photographer is able to cover the event may not be the photographer’s choice and the photographer cannot accept responsibility for any obstructed view should this be the case.

5.5 On location or events due to a variety of uncontrolled lighting conditions and the limitations of digital sensors, some colours may alter throughout a set of photographs.

5.6 Although all equipment is checked regularly and reasonable steps are taken to ensure backup equipment is available, the photographer will not be responsible for photographs that are not produced due to technical failure.

6. Prints, reprints and enlargements.
6.1 I offer a vast array of print and enlargements sizes all with different aspect ratio’s, some of the enlargements sizes I offer image cropping may/will occur. Please ask advice before ordering enlargements.

7. Products receiving:
7.1 We will email a link for a private folder in online driver that contains all the pictures we produced, the client(s) should transfer all the files in 30 days. The photographer will not be responsible if the files disappeared after 30 days.

8. Creative License:
8.1 Studio-frae shall be granted creative and artistic license in relation to the choice of locations and poses used. Studio-frae’s judgement on photographic style and the number of photographs taken shall be deemed correct. Some photographs may not be possible due to changes of the weather and the availability and willingness of subjects. Studio-frae will do the best to honour requested photographs but do not undertake to guarantee any specific picture nor incorporate any specific background, location or group arrangement.

9. Copyright:
9.1 The 1998 Copyright, Designs, and Patents Act assigns copyright to Studio-frae, unless at the time of booking a release is negotiated. By purchasing images in either print or digitally you are purchasing the right to the image, not the copyright and therefore have no rights to reproduce the image in or on any medium. You may not copy the photographs taken under this contact, or allow copies to be made photographically, electronically, or by any other means. This is a standard condition for professional photographers.

10. Ownership:
10.1 All digital negatives (computer files) remain the property of the photographer. On occasion, the photographer may supply a copy of the edited digital negatives to the client(s) for their own non-commercial use.

11. Force Major:
11.1 In the unlikely event of total photographic failure or injury beyond Studio-frae’s control, their liability shall be limited to a full refund of all monies paid. Your statutory rights are not affected. Studio-frae has third party liability Insurance.

12. Cancellation:
12.1 If Studio-frae has to cancel the appointment for reasons beyond their control (death, injury, sickness, etc.), their liability shall be limited to a full refund of all monies paid.

12.2 If the Client cancels the appointment an unconditional refund policy exists up until 7 days prior to the reserved slot. If the Client cancels the appointment in 7 days but before 3 days, 50% of full payment refund will be granted. If the Client cancels the appointment in 3 days but before 24 hours, 20% of full payment refund will be granted. If the Client cancels the appointment in 24 hours, no refund granted.

13. Postponement:
13.1 Should the cancelled appointment turn out to be a postponement, then, subject to Studio-frae’s availability, all monies paid may be applied to the new appointment. In the new appointment, if cancellation happen again, cancel terms should be considered by the original appointment date. If a new date cannot be agreed by both parties, the refund should be granted by following No.12.

14. Postponement Due To Adverse Weather:
14.1 If the appointment has to be cancelled by Studio-frae-frae due to adverse weather conditions a new, mutually agreed appointment will be made.

14.2 Photographer has rights to change plan according to nature condition such as weather at the moment of photo shooting, in here plan means the places that session/event will be taken place. How ever, if the client(s) refuse to change the plan and insist to cancel the event, in this case it will be non-refundable.

15. Personal Accident:
15.1 Any directions issued to clients, their guests or employees during a photographic shoot/event are deemed to be at said persons own risk. The photographer cannot be held responsible for any personal accidents during a photographic shoot.

16. Complaints Procedure:
16.1 Please address any complaints to Studio-frae by email or phone call. We will endeavor to respond to any complaint within 5 working days of receipt.

Studio-frae will store your name and address details on a private internal database. These details will not be made available to third parties as specified in my Privacy Policy statement. Should you wish to have your details removed from our database, please advise us in writing.

Studio-frae reserves the right to modify or amend its Terms of Service at any time without notice. Studio-frae also reserves the right of final decision on the interpretation of its Terms and Conditions.



第一条 预订费
第一节 预订时,客户需支付全款的20%作为预定押金以确保预订的成功。

第二条 付款
第一节 订单全款需在活动开始前7天以上付清,如有其它道具或服务需在预订时付清。付款方式可以采用现金,银行转账,或其它网络支付方式:微信,支付宝,PayPal等。若活动开始前第7天还没有收到全款,工作室有权直接取消预约,取消条款依据第12条。

第三条 价格
第一节 所有销售明细将在订单产生时列在订单上,如之后产生其它道具或服务将会在预订时出具另一份收据。

第四条 展示
第一节 客户自动允许摄影师展示本次拍摄的作品,并允许这些作品用于推广所用的广告,小册子,杂志文章,网站,和示例相册等。

第五条 许可,服务范围和修片
第一节 服务/活动期间拍摄的照片将由摄影师自行决定,但会尽一切努力符合客人的要求。

第二节 摄影师出于艺术修养指导选择拍摄姿势和地点,客户应听从摄影师的指挥并以摄影师的眼光为准。

第三节 当拍摄时,摄影师应尽量按客户要求的时间点拍摄所有人,但摄影师应不承担有人离席的责任。

第四节 在特定的地点,当拍摄活动收到官方限制导致拍摄计划无法顺利完成时,摄影师不应承担责任。

第五节 由于各种不受控制的照明条件和传感器设备会导致部分照片出现色差。

第六节 虽然摄影师会不定期检查设备并采取合理的措施确保备用设备可用,但摄影师不应承担犹豫技术故障而不能生产照片所发生的损失。

第六条 印刷,复印和放大
第一节 我们对于每个照片都有特定的比例和尺寸,因此在放大到特定尺寸时可能会需要剪裁,请在放大前与摄影师沟通。

第七条 收货
第一节 我们将会通过电子邮件分享一个私密的网盘的形式来发给客户照片,客户需在30天内下载转存这些文件。若30天后文件消失,浮来工作室将不负责。

第八条 创意许可
第一节 浮来工作室应被授予有关选择所使用的位置和姿势的创造性和艺术性许可。 客户应认可对照片风格和拍摄照片数量的判断。由于天气,被拍者的个性和意愿,有些照片可能不合适。 浮来工作室将尽最大努力兑现客户所要求的照片,但不承诺保证任何具体的图片,也不包括任何具体的背景,位置或姿势安排。

第九条 版权
第一节 根据1998版权,设计和专利法赋予浮来工作室版权,除非在预订时和摄影师另行协商。通过以打印或数字方式购买图像,您购买的是使用图像的权利,而不是版权,因此没有权利在任何介质上修改或抄袭图像。您不得修改或抄袭在此合同下拍摄的所有照片,也不得以照相,电子或任何其他方式复制修改照片。这是专业摄影师的标准条件。

第一节 照片的电子文件所有权归摄影师所有,在这个条件下摄影师分享给客户的所有电子文件,客户不得用于商业用途。

第十一条 不可抗力
第一节在浮来工作室控制之外的罕见情况下,如果出现完全照相失败,受伤或疾病,工作室的责任将限于所有已支付款项的全额退款。您的法定权利不受影响。 浮来工作室有完整的专业第三方责任赔偿保险。

第十二条 取消预约
第一节 当浮来工作室因为控制之外的原因(生病,受伤甚至死亡等)不得不单方面取消预约时,他们有责任退给客户全款。

第二节 客户拥有拍摄7天前无条件退全款取消的权利。当客户在拍摄前7天以内3天以上取消预约,可以收到全款50%的退款。当客户在拍摄前3天以内24小时以上取消预约,可以收到全款20%的退款。当客户在24小时以内取消预约,没有退款。

第十三条 改期
第一节 当取消预约时双方可以协商改期,即在适应浮来工作室的时间安排的情况下安排新的预约。所有费用将挪到新的预约时间里,取消条款则根据原来的预约时间计算。若双方协商改期失败,则参照第十二条安排退款。

第十四条 因恶劣天气而改期
第一节 当天气恶劣时,浮来工作室需和客人双方达成新的共识,商量改期或改拍摄地点。
第二节 摄影师有权根据当天当时的天气等自然情况决定改变拍摄计划,在此拍摄计划特指拍摄的地点。但是如果客人坚持拒绝改变拍摄计划时,只好取消拍摄,没有退款。

第十五条 个人安全
第一节 当拍摄时摄影师给被拍对象的指示都将视为这个人会为自己的安全负责,这说明摄影师在拍摄时不应为他人的个人安全负责任。

第十六条 投诉程序
第一节 请以电子邮件或电话的形式联系浮来工作室,我们将会在收到的5个工作日内给你回应。


浮来工作室保留随时修改或修改其服务条款的权利,恕不另行通知。 浮来工作室也保留对其条款和条件的解释的最终决定权。